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GUIDE STATUS: 

1. Follow the guide Navigate to the Knowledge Base to navigate to the Knowledge Base homescreen.
2. Click the Create Content button at the top right of the content frame.
   
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3. Select a value for the Knowledge Base reference field. The most common Knowledge Base to use is called Knowledge.
   
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4. If you would like to restrict the roles that have access to your article, click the Edit icon for the Roles field.
   
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5. Select roles from the left bucket, and click the right arrow to add the roles to your article.
   
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6. Select roles on the right, and click the left arrow to remove the roles from your article.
   
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7. Click Done when finished editing roles.
   
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8. Enter the title of your article in the Short Description field. This is what will be displayed when users search for articles.
   
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9. Use the Article body field to write your article. The Article body field has a text editor built-in with options for HTML editing, text formatting, media embedding, etc.
   
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10. Click the Submit button once you're finished writing your article to submit it to the Knowledge Base.
    
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