...
Here is a screenshot of an Authorize.Net transaction receipt email. Important fields have been highlighted for viewing ease.
The fields to take note are:
- Invoice Number - corresponds to the CCCS Transaction ID
- Card Holder Name
- Authorization TimestampDate/Time
Transaction ID -
is theAuthorize.Net Transaction ID
(which is NOT the CCCS Transaction ID)Warning The CCCS transaction ID and Authorize.Net transaction ID values are different.
These can be used to cross-reference in CCCS.
...
- Department
- Select appropriate organization code
- Transaction Date Range
- Past month is defaultDefaults to within past month
- Adjust date range accordingly
Note The date range must not exceed one month.
Warning It's better to pad Pad at least 1 or 2 days before and after the transaction date in question. For example, if the transaction date is 1/10/2015, the date range could be 1/8/2015 through 1/12/2015. This will help make finding the transaction easier (as there are nuances between the authorization date and actual settlement date).
- Transaction Status
- Default Defaults to "ALL"
- Card Holder Name
- Optional
- Partial search allowed (i.e. first name only, last name only, part of last name, etc.)
- Case-insensitive
- Card Number
- Optional
- Last four digits
- Program Code
- Optional
...
- Action
- Additional actions available for line item
- Magnifying glass is to drill allows drilling down to details
- Trans ID
- CCCS Transaction IDSequential number
- System-generated sequential value
- Program
- Card Holder
- Type
- Card#
- Last four digits
- Status
- SUBMITTED
- Transaction has been initiated
- No payment status recorded yet
- INCOMPLETE
- Payment session has timed out
- No payment status recorded
- User may have closed browser
- DECLINED
- AUTHORIZED
- Transaction was successfully authorized
- VOIDED
- Transaction Authorized transaction was voided (same day cancellation)
- SETTLED
- Transaction Authorized transaction was successfully settled with the bank
- REFUND
- Transaction Settled transaction was partially or fully refundedTo be refunded, the transaction must have been successfully authorized and settled
Note Successful statuses are: AUTHORIZED, SETTLED.
REFUND may be considered successful, depending on the definition. A refund was successfully authorized and settled, but money was returned to the card.
- SUBMITTED
- Amount
- Input Date
- Date payment session was intiatedinitiated
- Settlement
- Date of settlement with the bank
...
On the transaction list result page, the following fields can be used to help identify the CCCS transaction that corresponds to the Authorize.Net transaction:
Authorize.Net Field | CCCS Field | Sample Value |
---|---|---|
Invoice Number | Trans ID | 000000533484 |
Billing Information Card Holder | Card Holder | Michele Brewster |
Date/Time | Approximately the Will be later than "Input Date," which is the payment session initiation timestamp | 15-Dec-2014 10:20:43 PST |
CCCS Transaction Details
When After pressing the magnifying glass of the desired transaction line is pressed, the following detail screen will be displayed:
...
On the transaction details page, the following fields can be used to help further identify the transaction that corresponds to the corresponding Authorize.Net transaction:
Authorize.Net Field | CCCS Field | Sample Value | Comments |
---|---|---|---|
Gateway Unique ID | rgs_ogsa_transaction_239630 | Value supplied by department storefront. Should be meaningful to individual department. | |
Transaction ID | Servicer Transaction ID | 6759257154 |