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  • Duo Guide to Two-Factor Authentication
  • Keep your Duo Security token in a safe place, either with you at all times or somewhere you won't forget it, when you need access to systems from work or home
  • Duo Security requires two factors being authenticated before you are allowed to progress:
    • First Factor = the normal native password you have been using to access the system
    • Second Factor = the Duo Security Passcode or Duo Push Response
      • Example Duo Passcode using hardware token:
      • Example Duo Passcode using Android mobile app: 
      • Example Duo Push using Android mobile app: 
  • A Passcode on a Duo Security token changes every 60 seconds.
  • A Passcode can only be used once. (You must wait until passcode changes before attempting to use the Duo Security token for authentication again.)
  • The following Duo-protected URL webpage can be used to verify your token is working: https://secw2k3testthea.adcom.uci.edu/DuoWebTestDuoSupportDesk/testToken.htm
  • Accounts by policy lockout after 5 failed login attempts
  • If you need your account reactivated after a lockout, or you've lost or forgotten your Duo Security Hardware or Software token, or have any problems related to Duo Security Authentication, please send email to security@uci.edu
  • Duo Security tokens do not communicate to a central server and do not need internet connectivity for standard use. However, if you wish to use the Duo Push feature of the software device token, that does require a data connection of the mobile device.
  • Here is generic information (.pdf) about Two-Factor Authentication via SANS (calling the process two-step verification)

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