The following items need to be attended to by an administrator in order to incorporate and maintain systems that use Sophos Anti-Virus on the Sophos Enterprise Console:
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- Add new systems to appropriate Policies
- Systems are assigned to a policy, either as a WORKSTATION or as a SERVER
- <CLICK> on MANAGED in the Dashboard, then <CLICK> on UNASSIGNED in the Groups area to see what systems need to be assigned to a policy
- Determine which policy best suits a new system by reviewing where other similar systems have been placed either in the SERVERS, WORKSTATIONS or NOT PROTECTED area.
- <CLICK>, DRAG and DROP the UNASSIGNED system into the appropriate area
- Compare the number of systems supported in the GLOBAL GROUP by comparing it to the number of MANAGED systems in the DASHBOARD; they should match
- Resolve COMPUTERS WITH ALERTS in the DASHBOARD
- <CLICK> on any of the three categories that show systems with issues – VIRUSES/SPYWARE, SUSPICIOUS BEHAVIOR/FILES, or ADWARE AND PUA
- <RIGHT CLICK> on a specific system and select RESOLVE ALERTS AND ERRORS
- Determine whether the system can be CLEANED; if so, select it to be cleaned and initiate a clean
- Select all systems and ACKNOWLEGE the issue
- Resolve COMPUTERS THAT DIFFER FROM POLICY – Select it under POLICIES in the DASHBOARD
- Highlight all "available" systems
- <RIGHT CLICK> on those systems and select COMPLY WITH and select GROUP UPDATING POLICY
- <RIGHT CLICK> on those systems and select COMPLY WITH and select GROUP ANTI-VIRUS AND HIPS POLICY
- No other policies need to be updated
- Resolve OUT-OF-DATE COMPUTERS – Select it under PROTECTION in the DASHBOARD
- Highlight all "available" systems
- <RIGHT CLICK> on those systems and selectUPDATE COMPUTERS NOW
- Resolve3 COMPUTERS WITH ERRORS
- Sort by SCANNING ERRORS
- Highlight all "available" systems with scanning errors
- <RIGHT CLICK> and select RESOLVE ALERTS AND ERRORS
- ACKNOWLEDGE all items – Chances are they are just missing folders on the system or rootkit scans that were interrupted
- Sort by UPDATE ERRORS
- Highlight all "available" systems with scanning errors
- <RIGHT CLICK> on all items except RESTART NEEDED FOR UPDATES TO TAKE EFFECT (Can't do anything about those) and select UPDATE COMPUTERS NOW
- Resolve OUT-OF-DATE COMPUTERS – Select it under PROTECTION in the DASHBOARD
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