...
- Fill in the fields as shown in the above picture
- Name
- Inventory Location Class
- Manage By Organization -> Name
- Manage By Contact Lookup
- Ship To Look Up
- Add Account Information for Credits/Debits
- Click Find on Add Account Information for Credits/Debits section
- Click Add on results list
- Fill in the fields with as much information as possible
- Account
- Fund
- Sub
- Object
- Project
- Valid From
- Set to one day previously or earlier if exact date known
- Valid To
- Set to 01/01/9999
- Click Create
- Add Account Information for Markup
- Click Find on Add Account Information for Markup section
- Click Add on results list
- Fill in the fields with as much information as possible
- Account
- Fund
- Sub
- Object
- Project
- Valid From
- Set to one day previously or earlier if exact date known
- Valid To
- Set to 01/01/9999
- Click Create
- Click Create Draft
- Click Activate
Add Request Classes
...
- Data Browser -> Classification -> Classifications (opens hierarchy editor)
- Expand Request Class
- Expand General Repairs and Renovations
- Click on Corrective Work
- Click New (Top of Hierarchy window)
- Click Request Class
- Fill in the fields as shown in the above picture
- Name
- Service Class
- Contact Center Request Type
- Select Service Plan tab
- Fill in the fields
- Service Plan Name: UCI - Fire Extinguisher - Corrective Maintenance - Create Facilities Project - Create Single Work Task - Auto-Assign to Service Provider
- Fill in the fields
- Select Duplicate Search tab
- Fill in the fields
- Duplicate Handling: No Duplicate Search
- Fill in the fields
- Click Create
- (OPTIONAL) Repeat Request Class addition steps for sub-request classes. Do not attach service plan for sub-request class groupings like 'Corrective Work'