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  • ET clean-up goals/objectives
  • Jeff/Eric T meet and may task moreĀ (smile)
    • Propose a Project Plan or Roadmap for this group
    • Fit-gap between OIT project approval process and actual project practices (from the survey)
    • Consider PMC members all taking the UCLC ITIL foundation courses to help establish common understanding/language for ITSM concepts/practices
      • How can we better use ITSM terminology?
  • Eric P investigate other UC campus willing to do SN ReadyTalk

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