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We are in a major transition phase where the legacy data warehouse built in 1996 and the legacy reporting tool BLISS, are being replaced with a new campus data warehouse and reporting tool (IBM Cognos). This transition started with the Kuali FS go-live in July, 2014 and we expect to be fully transitioned to the new and integrated campus data warehouse and Cognos in 2017, with the new Student Information System and UCPath go-lives. 

 

 

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titleRequesting Access
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titleGetting Help
  • To report a problem, please call the OIT Helpdesk at x4-2222 or email oit@uci.edu
  • To request a new report or to change a report, or to request new data, email oit@uci.edu and include a description of what you need, why you need it, and when you need the service by. 
  • To request Cognos Report Training  contact Larry Coon at (lcoon@uci.edu).
  • To request training on data contact Valerie Jones at (vjones@uci.edu)
  • Cognos Service Level Agreement

 

 

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titleResources
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titleGeneral Availability

Hours of operation: Decision Support is generally available 24x7, except for emergencies and the following scheduled maintenance windows:

  • Mondays 6:30 PM to 8:30 PM
  • Saturdays 2:00 AM to 4:00 AM

Decision Support may also be unavailable for individual subject areas due to maintenance related to those specific areas. Please contact the OIT Helpdesk at x4-2222 for further information.

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