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| - Services are available to faculty and staff with a UCINetID. DUO second factor authentication may be required for some data access.
- To gain access, contact your Departmental Security Administrator (DSA) or call the OIT Helpdesk at x4-2222.
- VPN is required once you are granted access.
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| - To report a problem, please call the OIT Helpdesk at x4-2222 or email oit@uci.edu
- To request a new report or to change a report, or to request new data, email oit@uci.edu and include a description of what you need, why you need it, and when you need the service by.
- To request Cognos Report Training contact Larry Coon at (lcoon@uci.edu).
- To request training on data contact Valerie Jones at (vjones@uci.edu)
- Cognos Service Level Agreement
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| title | General Availability |
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| Hours of operation: Decision Support is generally available 24x7, except for emergencies and the following scheduled maintenance windows: - Mondays 6:30 PM to 8:30 PM
- Saturdays 2:00 AM to 4:00 AM
Decision Support may also be unavailable for individual subject areas due to maintenance related to those specific areas. Please contact the OIT Helpdesk at x4-2222 for further information. |
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| - Tools
- Data Dictionary
- Metadata / Refresh dates by subject area
- Cognos Report Developer Guidelines, Templates, Tips, and Standards
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Available Information or Data
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