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titleRequesting Access
  • Access to services is based on your campus roles & responsibilities and is only available with a UCINetID. DUO second factor authentication may be required for some data access.
  • To gain access to systems related to your role, contact your Departmental Security Administrator (DSA) or call the OIT Helpdesk at x4-2222 or email oit@uci.edu.
  • VPN may be required once you are granted access.
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titleGetting Help
  • To report a problem, please call the OIT Helpdesk at x4-2222 or email oit@uci.edu
  • To request a new report or to change a report, or to request new data, email oit@uci.edu and include a description of what you need, why you need it, and when you need the service by. 

  

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titleGeneral Availability

COGNOS HOURS OF OPERATION: generally available 24x7, except for emergencies and the following scheduled maintenance windows:

  • Mondays 6:30 PM to 8:30 PM
  • Saturdays 2:00 AM to 4:00 AM

LEGACY DATA WAREHOUSE: generally available XXXXXXXX

KFS DECISION SUPPORT:

Decision Support Applications may also be unavailable for individual subject areas due to maintenance related to those specific areas. Please contact the OIT Helpdesk at x4-2222 for further information.