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| - Services are available to faculty and staff with a UCINetID. DUO second factor authentication may be required for some data access.
- To gain access, contact your Departmental Security Administrator (DSA) or call the OIT Helpdesk at x4-2222.
- VPN is required once you are granted access.
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| - To report a problem, please call the OIT Helpdesk at x4-2222 or email oit@uci.edu
- To request a new report or to change a report, or to request new data, email oit@uci.edu and include a description of what you need, why you need it, and when you need the service by.
- To request Cognos Report Training contact Larry Coon at (lcoon@uci.edu).
- To request training on data contact Valerie Jones the Data Warehouse team at (vjones@dwh@uci.edu)
- Cognos Service Level Agreement
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